River City Heating & Cooling logo
River City
HEATING & COOLING

Privacy Policy

Last updated: May 7, 2026

River City Heating & Cooling ("we," "us," "our") respects your privacy. This policy explains what we collect when you use our website or contact us for HVAC services in the greater Sacramento area, how we use it, and your rights under California law (including the CCPA/CPRA).

Information We Collect

  • Contact info you submit: name, phone, email, address/city, and details about the service you need.
  • Communications: calls, texts, and emails you send us.
  • Basic technical data: IP address, browser type, pages visited (used only to keep the site running and improve it).

How We Use Your Information

  • To respond to quote requests, schedule appointments, and provide HVAC services.
  • To send service-related messages (appointment confirmations, follow-up).
  • To comply with legal obligations and protect our business.

How We Share Information

We do not sell or rent your personal information. We share data only with service providers who help us operate (e.g., email/SMS providers) or when required by law.

SMS / Text Messaging

When you text us, you consent to receive SMS messages from River City Heating & Cooling at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share mobile numbers or SMS opt-in data with third parties for marketing.

Cookies

We use minimal cookies needed to operate the site. We do not currently run third-party advertising or tracking pixels. If that changes, we'll update this policy and add a cookie notice.

Your California Rights (CCPA/CPRA)

California residents have the right to know what personal information we collect, request deletion, request correction, and opt out of any sale or sharing of personal information (we don't sell or share it). To exercise any right, email us at service@rivercityhvac.com or call (916) 585-6277.

Data Retention & Security

We keep customer records as long as needed to provide service, meet warranty obligations, and comply with tax and legal requirements. We use reasonable safeguards to protect your information.

Children

Our services are not directed to children under 13 and we do not knowingly collect their information.

Changes to This Policy

We may update this policy. The "Last updated" date above shows the current version.

Contact

River City Heating & Cooling
Sacramento area, CA
Phone: (916) 585-6277
Email: service@rivercityhvac.com
CSLB License #1152078